FAQ
A collection of answers to the most often asked questions from our AVG customers has been compiled by our Customer Support staff to help you with any sales related questions. We recommend that you check the FAQ section prior to contacting AVG Customer Support, as you will often find that your question has already been addressed.
If you are not able to find the answer to your question, contact our Sales Support Department with any product related issues. (Kindly keep in mind that the support for AVG Free Edition customers is provided exclusively through the FAQ section.)
In this section you will find answers to the majority of the frequently asked questions on technical aspects of AVG Technologies products. Answers are presented by qualified experts of our Technical Support team. Please check the FAQ section prior to contacting AVG Technical/Customer Support, as you will often find that your question has already been addressed.
Please select the sub-topic depending on the nature of your question:
- Hot topics - most frequently asked questions from all categories
- News - newly added questions
- License number - AVG activation using the license number, extension of the license period
- Installation - AVG installation onto a workstation, remote installation in a network, and AVG DataCenter installation
- AVG and MS Windows Vista - questions about functionality of AVG on new MS Windows Vista operating system
- Update - AVG update on workstations and central update in a network using AVG Remote Administration
- E-mail Scanner - AVG E-mail Scanner on workstations
- Server Solutions - AVG Email Server Edition
- AVG Rescue CD - information about AVG Rescue CD product
- Others - Other questions not found under other topics
- Remote Administration - AVG Remote Administration, AVG DataCenter databases
- AVG and TCP Server for Linux - AVG for Linux and AVG TCP Server for Linux applications
- AVG plus Firewall - installation of AVG plus Firewall and other related questions and recommendations
- AVG Anti-Syware - protection against spyware
- Anti-Spam - protection against unwanted e-mails
Should you be unable to find the answer to your technical question here, please feel free to contact our
Technical Support team
.
In this section you will find answers to the most frequently asked questions on virus issues and virus removal. Answers are presented by qualified experts of our Technical Support team. Please check the FAQ section prior to contacting AVG Technical Support, as you will often find that your question has already been addressed.
Please select the sub-topic depending on the nature of your question:
- Top 10 - ten most frequently asked questions from all categories of Virus FAQ
- News - newly added questions
- The virus was found - methods and recommendations to remove a virus from your computer
- Spyware/Adware - information about Spyware and Adware
- Others - other questions not found under other topics
Should you be unable to find the answer to your virus-related question here, please feel free to contact our Technical Support team.
In this section you will find answers to the majority of the frequently asked questions on technical aspects of AVG Technologies products. Answers are presented by qualified experts of our Technical Support team. Please check the FAQ section prior to contacting AVG Technical/Customer Support, as you will often find that your question has already been addressed.
Please select the sub-topic depending on the nature of your question:
- Hot topics - most frequently asked questions from all categories
- News - newly added questions
- License number - AVG activation using the license number, extension of the license period
- Installation - AVG installation onto a workstation, remote installation in a network, and AVGDataCenter installation
- AVG and MS Windows Vista - questions about functionality of AVG on new MS Windows Vista operating system
- Update - AVG update on workstations and central update in a network using AVG Remote Administration
- E-mail Scanner - AVG E-mail Scanner on workstations
- Server Solutions - AVG Email Server Edition
- AVG Rescue CD - information about AVG Rescue CD product
- Others - Other questions not found under other topics
- Remote Administration - AVG Remote Administration, AVG DataCenter databases
- AVG and TCP Server for Linux - AVG for Linux and AVG TCP Server for Linux applications
- AVG plus Firewall - installation of AVG plus Firewall and other related questions and recommendations
- AVG Anti-Syware - protection against spyware
- Anti-Spam - protection against unwanted e-mails
Should you be unable to find the answer to your technical question here, please feel free to contact our Technical Support team.
